USA, Canada and Mexico Travel Simcard

• Important: Simcard will not be activated for the last 7 days of each month. See FAQ
• Important: Please check that your phone is unlocked before you order
• Unlimited* USA 5G/4G Data, USA Calls^ and Text^.
• Coverage in USA, Hawaii and US Virgin Islands, excludes Alaska and Guam
• Canada and Mexico a total of 5GB combined, and calls^ and texts^
• Additional options to include:
  
  • International calling^ to Australia
• There are extra sales tax and activation fees if you buy in USA
• Save time and money when you buy from us. Auto-activation when you arrive
• Bonus: A Free Sim Tray Pin

     * Customers using more than 50GB may notice reduced speed during peak periods
     ^ All calls and texts excludes premium numbers and premium texts

• The additional International Calling Package (Purchase Option) includes:

USA to 70+ Countries - Free call to Landline, and Free SMS to mobiles, for example:

Australia, China, France, Germany, Hong Kong, Italy, Japan, Malaysia, Netherlands, New Zealand, Singapore, South Korea, Spain, United Kingdom

USA to 30+ Countries - Free call to Mobile, for example:

China, France, Germany, Hong Kong, Italy, Malaysia, Netherlands, Singapore, South Korea, United Kingdom

• The additional International Calling Package & AU NZ Mobile (Purchase Option) includes:

US $10 Credit for

Calls to Australian Mobile which is US$0.07/min
Calls to New Zealand Mobile which is US$0.08/min

FAQ:

Q: What does it mean "Simcard will not be activated for the last 7 days of each month"?

A: Due to a new activation policy by the network, the simcard will not be activated for the last 7 days of each month. For example, we will not be able to activate a simcard from 25/Jan to 31/Jan, but we will activate the simcard for you up to 24/Jan or from 1/Feb to 21/Feb, and similar for each month.

Q: What should I prepare for the simcard?

A: Please ensure your phone can load any simcard and it is unlocked before you travel, i.e. ensure your phone can load any simcard for any network. Please check with your phone manufacturer or network provider to ensure your phone can load any simcard and it is not locked to any network.

Q: What information is required for simcard activation?

A: Please provide your phone's IMEI number and your arrival date for activation. For IMEI number, please call *#06# and it will automatically be shown on your screen. Please also see our product images for instruction.

Q: Why do you need my phone's IMEI number?

A: US networks are being upgraded to 5G, by providing your phone's IMEI number, we can ensure your phone is compatible with the latest network upgrade.

Q: Can I call and text USA and Australia?

A: Yes, calling and texting in USA is unlimited (excludes premium numbers). For Australia, if you choose the International Calling Package, then calling landline and texting mobile is unlimited. To call Australian mobile, please also choose International Calling Package & AU NZ Mobile option.

Q: Can I use my 4G phone?

A: Yes, you can use 4G or 5G phone to access the network.

Q: How to check my mobile number and balances?

A: For your mobile number call #686# (not SMS)

    For minutes used call #646# (not SMS)

    For data usage call #932# (not SMS)

    For your account balance and plan information call #225# (not SMS)

Q: Is there daily limit? E.g. 300mb or 500mb per day?

A: No, there is no daily limit.

Q: Can the simcard be used in pocket-wifi?

A: No, it can only be used in phone.